Frequently Asked Questions
Do you offer free consultations?
Consultations are structured and designed to assess fit, scope, and next steps. Any applicable consultation fees will be disclosed at booking.
Do you guarantee refunds or specific tax outcomes?
No. Cross Tax Services does not guarantee refunds or outcomes. All results are based on current tax law and the information and documentation provided by the client. Our role is to ensure accuracy, compliance, and informed strategy, not to promise a particular refund or liability.
Can I ask tax questions by email or social media?
No. Tax advice is only provided through formal consultations and engagement agreements.
Do you work with all types of clients?
Cross Tax Services works with individuals and business owners who value accuracy, structure, and professional standards. Our services are best suited for clients who want their tax matters handled correctly, not rushed or oversimplified.
We Commonly Work With:
- Individuals with straightforward to moderately complex tax situations
- Self-employed professionals and independent contractors
- Single-Member LLC owners
- S-Corporation owners seeking compliant, strategic tax handling
- Service-based and blue-collar business owners, including:ContractorsHVAC, plumbing, electrical, and trade professionalsHair stylists, makeup artists, and creative service providers
Our Clients Value:
- Clear communication and defined processes
- Compliance-focused work over shortcuts
- Long-term planning, not one-time transactions
- Professional boundaries and structured engagements
A Good Fit Looks Like:
- Willingness to work under a formal engagement agreement
- Understanding that pricing reflects scope and complexity
- Respect for timelines, documentation requirements, and secure processes
If this sounds aligned, we invite you to take the next step.
What states do you service?
We service most U.S. states, excluding:
Oregon, Maryland, Nevada, Connecticut, and New York
Do you offer bookkeeping and payroll?
Yes. Bookkeeping and payroll coordination are available on an engagement basis and are designed to support tax preparation and compliance.
How is pricing determined?
Pricing reflects the complexity and scope of work. All fees are confirmed after an initial review and outlined in a formal engagement agreement.
Do you file extensions?
Extensions may be filed when appropriate and are determined based on client circumstances and engagement status.